All work
Founding Engineer — Full-Stack, AI & Infra
WENES CRM — Multi-Tenant AI Customer Support Platform
2026 · Live with a paying client
Took Chatwoot’s open-source core and turned it into a working AI customer-support product for the Uzbekistan market: rebranded, fully localized into Uzbek, and extended with a custom multi-tenant AI agent layer the stock product doesn’t have. It’s live with a paying client today, and I own it end to end — Rails/Vue, n8n orchestration, and GCP infrastructure.
Highlights
- Multi-tenant AI agent layer: RAG over each client’s own documents, a temporal-memory knowledge graph (Graphiti), and human handoff on escalation.
- n8n orchestration pipeline: incoming message → agent config → audio transcription → query embedding (OpenAI) → knowledge-base retrieval → fact retrieval → LLM agent (Langfuse-traced) → reply to Chatwoot → store the episode back into the knowledge graph.
- Rebranded and fully localized the Chatwoot Rails/Vue codebase into Uzbek.
- Deployed on GCP; owns infrastructure and DevOps.
