WENES-AI
Founder & Founding Engineer
Jul 2026 - Present- Founding engineer on WENES CRM: took an open-source CRM core, built on it, and localized it for the Uzbekistan market, integrating AI to semi-automate the workflow from conversations to sales, helping SMEs grow efficiency and revenue.
- Built a RAG pipeline for multilingual documents (including tables and code-switched text): hybrid retrieval (embeddings, SQL search, reranking) plus online / offline evaluation, improving Recall@1 to 0.82 and MRR@10 to 0.9 from baseline.
- Implemented a self-learning system that enriches the knowledge base over time through FAQ, knowledge, and performance gap detection.
- Built a temporal-memory knowledge graph (Graphiti) to track user context over time, plus an agent tool-use loop that reads from and writes to local databases and external CRM / ERP systems.